Privacy Policy

This Privacy Policy explains how CA Print collects, uses and protects your personal information. By using our website or placing an order, you agree to the practices described below.

Information We Collect

We collect information that helps us process your order and provide our services. This may include:

  • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Order details
    • Artwork or files you upload
    • Payment information (processed securely via our payment partners)

We do not store your full credit card details. Payments are handled by trusted third-party processors.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
    • Contact you regarding your order
    • Provide customer support
    • Improve our website and services
    • Send order updates and necessary notifications

We do not sell, rent or trade your personal information under any circumstances.

Marketing Communication

We may email you about updates, promotions or new services.
You can unsubscribe from marketing emails at any time.

Artwork and Uploaded Files

Any artwork or files you upload are used solely for the purpose of printing your order.
We do not share your files with third parties unless required to complete your order (for example, if a courier needs parcel information).

Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Improve website performance
    • Understand usage patterns
    • Assist with checkout and cart functions

You can disable cookies through your browser settings if you prefer.

Third-Party Services

We use trusted service providers for:

  • Payment processing
    • Website hosting
    • Email communication
    • Shipping and logistics

These providers may have access to limited personal information only to perform their functions and must handle it in line with privacy requirements.

Data Security

We take reasonable steps to protect your information from misuse, loss or unauthorised access. Our website uses secure connections and encrypted payment gateways.

Access or Changes to Your Information

You may request access to the personal information we hold about you or ask us to update or correct it.
Contact us if you would like to make a request.

Retention of Information

We retain order information and artwork files only for as long as reasonably necessary to provide customer support and maintain order records.

Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.